When you decide to place an order for custom machined parts, also known as CNC machined parts, from CNC Machining China Factory, you may wonder how we guarantee that every order is processed promptly and efficiently. In this article, we will brief the three essential steps we take to ensure that your orders are handled without delay and meet your project deadlines.
Step 1: Monitoring and Supervision
At CNC Machining China Factory, we understand the importance of closely monitoring each order from the moment it is received. To achieve this, we implement the following measures:
Assigned Sales Representatives: Every new order is assigned a dedicated sales representative who takes personal responsibility for its timely processing.
Supervisor Oversight: Each sales representative has a supervisor who oversees their performance. Supervisors regularly remind and motivate their team members to process orders promptly.
Step 2: Order Confirmation
Communication is key to a smooth and successful order process. To ensure clarity and avoid misunderstandings, we take the following steps:
Formal Order Confirmation: Upon receiving your order, we promptly send you a formal order confirmation via email. This confirmation serves as a detailed record of your order, including specifications and delivery timelines, giving you peace of mind that your request is accurately documented.
Step 3: Unique Production Numbers and Tracking
To enhance transparency and enable you to track the progress of your order, we employ our Manufacturing Execution System (MES) and the following practices:
Unique Production Numbers: Our MES generates a unique production number for each part listed in your order. This number serves as an identifier for tracking purposes, ensuring that each component is accounted for throughout the manufacturing process.
Customer Access: You can easily track the status of your order by providing our team members with the purchase order number and the unique production number. This convenient access allows you to stay informed about the progress of your order at any time.
At CNC Machining China Factory, we are committed to delivering exceptional CNC machining services and ensuring the timely processing of your CNC machined parts orders. Our three-step approach, involving vigilant monitoring, clear order confirmation, and transparent tracking, is designed to provide you with confidence in our ability to meet your project deadlines. Your 100% satisfaction is our priority, and we look forward to continuing to serve you with precision and efficiency in all your CNC machining needs.